Baij365's Privacy Policy —
Your Information Is Completely Safe With Us

Baij365 (https://baij365.app) is one of Bangladesh's most trusted online gaming platforms. We take our users' privacy seriously. This privacy policy explains how baij365 collects your personal information, the purposes for which it is used, and how it is kept secure.

By using the baij365 platform or registering an account, you fully consent to this privacy policy. Your personal information is a trust placed in us — protecting it is both our ethical and legal responsibility.

Baij365 collects certain information to operate its services. We only collect data that is genuinely necessary to provide those services.

Baij365 uses the information it collects for the following purposes. We never use your data for anything beyond what is stated here.

• To create and manage your account and ensure its security.
• To process all financial transactions, including deposits and withdrawals.
• To ensure compliance with the privacy policy and terms and conditions.
• To detect and prevent fraud, money laundering, and unauthorized activities.
• To provide customer service and support.
• To send promotional offers, bonuses, and important updates (with your consent).
• To improve service quality and develop new features.
• To meet legal obligations and comply with regulatory requirements.

Baij365 may share your information with third parties in limited circumstances, always for specific purposes and under strict contractual agreements.

• Payment providers: Payment gateways such as bKash, Nagad, and Rocket receive only the information necessary to process transactions.
• Technology partners: Game software providers only receive information necessary for operating the games.
• Legal Authorities: Information may be disclosed pursuant to a court order or a valid request from a regulatory authority.
• Audit & Compliance: Information required for licensing authority audits is provided upon request.

All third-party partners are required to comply with strict data protection agreements. They may not use your information for any other purpose.

Baij365 follows the highest industry-standard technologies and processes to protect your data. Our security framework is multi-layered and continuously improved.

• All data transmissions are secured using SSL/TLS encryption technology.
• Sensitive data (passwords, financial information) is stored with AES-256 encryption.
• Regular security audits and penetration testing are conducted.
• Two-factor authentication (2FA) keeps your account secure.
• Suspicious logins and transactions are automatically detected and blocked.
• Servers and databases are protected by firewalls and an intrusion detection system.

Cookies and similar technologies are used on the baij365 website and app to enhance your browsing experience.

• Essential Cookies: Required for login sessions and platform security. The platform cannot function properly without these.
• Functional Cookies: Used to remember your preferences and settings.
• Analytics cookies: Platform usage statistics are collected to help improve our services.

You can manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

Baij365 does not store your information indefinitely. A specific retention period is defined for each type of data.

• Active account data: retained for as long as your account remains active.
• Transaction records: retained for up to 5 years in accordance with legal obligations.
• Closed account data: retained for up to 2 years from the date of closure.
• Security logs: retained for up to 1 year.

Once the retention period expires, data is securely deleted or anonymized. Your personal information is never kept longer than necessary.

You have certain important rights under baij365's privacy policy. Contact our customer service team to exercise any of these rights.

Baij365 is strictly prohibited for anyone under the age of 18. We do not intentionally collect personal information from minors.

If a minor has registered by mistake and we become aware of it, the account is immediately closed and all associated data is deleted. If a parent or guardian suspects their child is using baij365, please contact our support team right away.

Baij365's servers and infrastructure may be located in various countries. Your information may be transferred to international servers for processing.

Wherever data is transferred, baij365 ensures the highest security standards are maintained. All partner organizations are required to comply with our privacy standards. We use Standard Contractual Clauses (SCC) for all data transfers.

For any questions, concerns, or complaints regarding our privacy policy, please reach out to our dedicated privacy team. We are committed to responding promptly and effectively.

• Email: [email protected]
• Live Chat: reach us directly via live chat on the platform.
• Support hours: 24/7, with assistance available in Bengali.
• Response time: replies are typically provided within 24–48 hours.